Arrow Off — Privacy Policy

Privacy Policy

Arrow Off · Effective July 17th, 2026

Your privacy is important. This document explains clearly how Arrow Off collects and uses your personal information — and what control you have over it.

What Do These Terms Mean?

  • Application — Arrow Off and related services
  • Company — the operator ("we", "us", "our")
  • Personal Information — data that identifies or can be linked to you
  • Usage Data — automatically collected interaction and diagnostic data
  • Device — any phone, tablet, or computer accessing the App
  • Service Provider — a third party processing data on our behalf
  • Account — your in-app profile, progress, or session

What Data Do We Gather?

We collect two categories of information: data generated automatically and data you choose to provide.

CategoryExamplesSource
Usage DataArrow puzzle progress, session time, crash logsAutomatic
Device InfoModel, OS, app version, screen sizeAutomatic
IdentifiersIP address, GAID, ANDROID_IDAutomatic
Ad IDsGAID / IDFA (with consent)Consent-based
PayPal InfoEmail and name for withdrawalsYou provide

Why Do We Need Your Data?

  • Gameplay — deliver arrow puzzle features and sync progress
  • Accounts — manage registration, authentication, and settings
  • Payments — process PayPal withdrawals and prevent fraud
  • Support — respond to inquiries and send permitted notices
  • Analytics — measure campaigns, study usage, improve stability
  • Compliance — meet legal obligations and support business transitions

When We Share Information

We're selective about sharing. Your information may go to:

  1. Service Providers — hosting, ad mediation, analytics, payments
  2. Business Transfers — mergers, acquisitions, or asset sales
  3. Affiliates — entities under common control
  4. Business Partners — joint features you actively choose
  5. Public Interactions — content you voluntarily post
  6. Legal Obligations — valid legal process or regulatory requests
  7. With Consent — other purposes you expressly approve
PayPal Protection Promise. Your PayPal email and withdrawal details are never sold or rented. They are shared only for payout processing, fraud prevention, or legal compliance.

App Permissions

PermissionPurpose
INTERNETNetwork access for gameplay, ads, and updates
ACCESS_NETWORK_STATEDetect connectivity to optimize performance
ACCESS_WIFI_STATEVerify Wi-Fi for stable sessions
AD_IDResettable advertising identifier
VIBRATEHaptic feedback during gameplay
ACCESS_ADSERVICES_TOPICSPrivacy Sandbox Topics API
ACCESS_ADSERVICES_ATTRIBUTIONCampaign attribution measurement
BIND_GET_INSTALL_REFERRER_SERVICEDetermine install source
BIND_APPHUB_SERVICEOptimize ad delivery
ACCESS_ADSERVICES_AD_IDAd service API compliance
FOREGROUND_SERVICEMaintain critical foreground tasks
DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSIONSecure internal broadcasts

Third-Party Services & Ad Partners

Ads are served through AppLovin and its mediation partners.

May Be Shared
  • Resettable advertising identifiers
  • Device model, OS, screen size
  • Session frequency and duration
  • Ad impressions, clicks, conversions
  • Country and language
Never Shared
  • Email or phone number
  • Account credentials
  • Identity-linked progress
  • Precise GPS location
  • PayPal payout details

Partner Privacy Policies

Data Security

We protect personal information with TLS 1.2+ encryption in transit, role-based access controls, periodic security reviews, and contractual obligations for processors. No system is perfectly secure.

Analytics & Endpoints

Our backend at https://ezkek.arrowoff.com supports gameplay sync, anonymized analytics, performance monitoring, and support.

  • TLS 1.2+ on all transfers
  • Role-based access for authorized personnel
  • Data minimization at each layer
  • Regular audits and DPAs with processors

What Can You Do About Your Data?

GDPR (EEA)

  • Access
  • Rectification
  • Erasure
  • Restrict Processing
  • Object

CCPA / CPRA

  • Right to Know
  • Right to Delete
  • Right to Opt-Out
  • Non-Discrimination

VCDPA

  • Access
  • Correct
  • Delete
  • Portability
  • Opt-Out

Email dr.rosemariemerz@gmaill.com to exercise any right.

Opting Out

Android: Settings → Google → Ads → Opt out of Ads Personalization

iOS: Settings → Privacy & Security → Tracking → Allow Apps to Request to Track (off)

Email dr.rosemariemerz@gmaill.com with subject "Do Not Sell My Personal Information".

Data Retention

Personal information is retained only as needed. Accounts inactive for 90 consecutive days trigger deletion. Anonymized usage data may be kept for analytics.

International Transfers

Your information may be processed outside your country. We apply encryption and contractual safeguards for equivalent protection.

Children's Privacy

Arrow Off is not directed to children under 13. Contact us to request prompt deletion if a child provided information.

Disclosure Requirements

  • Business transactions — data may transfer during mergers or acquisitions
  • Law enforcement — disclosure when compelled by valid legal process
  • Safety — to protect rights, investigate abuse, or prevent harm

Cookie Policy

In-app web views may use cookies, pixels, and SDKs for sessions, analytics, and ads. Manage tracking via device settings or the opt-out methods above.

Data Protection Officer

Privacy compliance inquiries may be directed to our DPO at dr.rosemariemerz@gmaill.com.

Changes to This Policy

  • Updates are posted here with a revised effective date
  • Material changes may be announced by email or in-app notice
  • Continued use after changes constitutes acceptance

How to Reach Us

Email: dr.rosemariemerz@gmaill.com

In-App: Settings → Help & Support

We respond within 48 hours.